Shipping Information

Thank you for visiting and shopping at Dievo Valia.

Shipment processing time
All orders are processed within 2-3 business days.
Orders are not shipped on bank holidays.
If there will be a significant delay in shipment of your order for any reason, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery Times are estimated to within 1-7 days of placing your order.

Shipment method
Royal Mail

Shipment to P.O. boxes or APO/FPO addresses 
Dievo Valia ships to addresses within the U.K. We do not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes
Dievo Valia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damage
Dievo Valia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the U.K.

Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order.